The problem with buying complex devices like mobile phones on the Internet is that consumers often have lots of questions about what the device will and won’t do. The problem with online shopping is that getting the answers to those questions can be very difficult. Virgin Mobile USA has announced that it has integrated a new customer service feature into its ... continued »

New customers choosing Virgin Mobile USA's new Monthly Plans Without Annual Contracts will automatically be enrolled in the Pink Slip Protection. The program has been developed to protect customers if they become unemployed. continued »

Soon, the Opera Mini will be pre-loaded into "selected" Virgin Mobile USA phones. The deal has been locked down. continued »

As part of a move to "smarter" phones, Virgin Mobile is planning to introduce touchscreen phones. Virgin Mobile focuses on low-end and basic models for making calls and sending messages. continued »

The FCC has just approved a new phone from Pantech. It's a dual-slider with a strong resemblance to the Pantech Ocean. But the really interesting thing is its Helio branding. This phone has a QVGA display, a QWERTY keyboard and a regular numeric keypad. This is a definite update from the Ocean and has an overall slimmer look with more ... continued »

Since Virgin Mobile bought out Helio, many have been wondering the fate of that carrier's phones. However, the Ocean 2 smartphone still appears to be on the way and 2009 is when we'll get to see it. And even though the Virgin Mobile execs at CTIA Wireless couldn't divulge the details on the device, there are plenty of rumors floating around to ... continued »

There was lots of news covered this week here on PhoneMag, so let's get right to it. For starters, the brand new line of Sony Walkmans were leaked in New Zealand, plus we saw the announcement of the Nokia 8800 Carbon Arte, which is made from carbon fibre and offers a slick yet sustainable mobile device. The LG Invision was ... continued »

It looks like it's finally official. Virgin Mobile USA and Helio have reached a deal and the former has completely acquired the latter. SK Telecom and Earthlink, which are Helio shareholders have received 13 million shares of Virgin Mobile USA stock. All of the regulatory approval were met. The 13 million shares of Virgin Mobile USA Class A common stock are valued ... continued »

There had been rumors that Virgin Mobile would be buying out Helio and now it's official. They bought out Helio for $39 million. That price tag does include Helio's customers as well. Virgin Mobile also made an additional strategic investment which totalled $50 million by Virgin Group and SK Telecom at $8.50 per share. It will actually take ... continued »

July 1st Virgin Mobile is unveiling its new "Totally Unlimited" calling plan. For only $79.99 consumers will be able to talk as much as they want whenever they want.Call any number on any network, with no activation fees, and no roaming or long distant charges. It is a completely unlimited plan days, nights, and weekends "Totally Unlimited" no catch ... continued »